Contact Us

Contact Us

Detailed contact information for the BTG International group companies can be accessed through the links below.

Site Contacts

  • BTG in Europe

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    BTG International Ltd
    5 Fleet Place London EC4M 7RD United Kingdom
    Tel: +44 (0)20 7575 0000 Fax: +44 (0)20 7575 0010
    Biocompatibles UK Ltd
    Chapman House, Farnham Business Park, Weydon Lane Farnham Surrey GU9 8QL United Kingdom
    Tel: +44 (0)1252 732 732 Fax: +44 (0)1252 732 777
    Biocompatibles UK Ltd
    Lakeview, Riverside Way, Watchmoor Park Camberley Surrey GU15 3YL United Kingdom
    Tel: +44 (0)1276 902 020 Fax: +44 (0)1276 537 162
    Protherics UK Ltd
    Blaenwaun, Ffostrasol, Llandysul Ceredigion Wales SA44 5JT United Kingdom
    Tel: +44 (0)1239 851 122 Fax: +44 (0)1239 858 800
    BTG International Germany GmbH
    Industriestrasse 19 Alzenau D-63755 Germany
    Tel: +49 (0)6023 9181 0 Fax: +49 (0)6023 9181 33
    PneumRx GmbH
    Prinzenallee 19 Düsseldorf 40549 Germany
    Tel: +49 (0)211 54 22 75 0 Fax: +49 (0)211 54 22 75 98
  • BTG in North America

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    BTG International Inc.
    Five Tower Bridge, Suite 800, 300 Barr Harbor Drive West Conshohocken Pennsylvania 19428 United States of America
    Tel: +1 610 278 1660 Fax: +1 610 278 1605
    Biocompatibles, Inc.
    Five Tower Bridge, Suite 810, 300 Barr Harbor Drive West Conshohocken Pennsylvania 19428 United States of America
    Tel: +1 877 626 9989 (Toll Free) Fax: +1 877 626 9910 (Toll Free)
    EKOS Corporation
    11911 North Creek Parkway S. Bothell Washington 98011 United States of America
    Tel: +1 425 415 3100 Fax: +1 425 415 3105
    BTG International Canada Inc.
    11 Hines Road, Suite 200 Ottawa Ontario K2K 2X1 Canada
    Tel: +1 613 801 1880 Fax: +1 613 701 4086
    PneumRx, Inc.
    530 Logue Avenue Mountain View California 94043 United States of America
    Tel: +1 650 625 8910 Fax: +1 650 625 8915
  • BTG in Australia

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    BTG Australasia Pty Ltd
    RSD Turretfield RC, 129 Holland Road Rosedale South Australia Australia
    Tel: +61 (0)8 8524 9700 Fax: +61 (0)8 8524 9113
  • BTG in Asia

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    BTG International Asia Limited
    Room 2905, 29/Floor, ACE Tower, Windsor House, 311 Gloucester Road Causeway Bay Hong Kong
    Tel: +852 3700 4300 Fax: +852 3700 4399
    BTG International Asia Limited - Taiwan Branch
    4D, No. 66, Sec. 1, Neihu Road Neihu District Taipei City Taiwan
    Tel: +886 02 2799 7795 Fax: +886 02 2799 7731

Customer Services and Supply Contacts

  • Interventional Medicine

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    In the US, for orders or any supply-related questions about LC Bead®, LC BeadM1™,
    Bead Block®, please contact:

    Tel: +1 877 626 9989 (Toll Free)
    Email: beads@biocompatibles.com

    Outside of the US, for orders or any supply-related questions about DC Bead®,
    DC BeadM1™, Bead Block®, please contact:

    Tel: +44 (0)1252 732732
    Email: info@btgplc.com

    In the US or Canada, for orders or any supply-related questions about TheraSphere® please contact:

    Tel: +1 866 363 3330 (toll free)
    Tel: +1 800 268 5299
    Fax: +1 613 701 4086
    Email: TheraSphereCustomerSupport@btgplc.com

    Outside of the US, for orders or any supply-related questions about TheraSphere® please contact:

    Tel: +32 10 750 607
    Fax: +32 10 750 605
    Email: TheraSphereEurope@btgplc.com

    For all global orders or any supply-related questions about EkoSonic® please contact:

    Tel: +1 425 415 3100 (Main)
    Tel: +1 888 400 3567 (Toll Free – US)
    Tel: +1 888 356 7435 (24 Hour Technical Service Helpline)
    Fax: +1 425 415 3102 (Main)
    Fax: +1 425 415 3101
    Email: CustomerService@ekoscorp.com

    In the US, for information or to learn about the potential benefits of Varithena® (polidocanol injectable foam) 1%, please contact:

    Tel: +1 855 971 VEIN (8346)
    Monday through Friday, 8 am to 8 pm ET

     

  • Specialty Pharmaceuticals

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    In Australia, for orders or any supply-related questions on DigiFab® (digoxin immune fab (ovine)), please contact:

    Phebra Pty Ltd
    Tel: +61 (0)2 9420 9199 or 1800 720 020
    Fax: +61 (0)2 9420 9177 or 1800 100 013
    Email: orders@phebra.com

    In Canada, for orders or any supply-related questions on DigiFab® (digoxin immune fab (ovine)), please contact:

    Paladin Labs Inc.
    Tel: +1 866 340 1112
    Fax : +1 866 370 7221
    Email: customerservice@paladin-labs.com

    In the UK, for orders or any supply-related questions on DigiFab® (digoxin immune fab (ovine)), please contact:

    Tel: +44 (0)20 7575 1657
    Email: productsupplies@btgplc.com

    In the US, for orders or any supply-related questions about CroFab® (crotalidae polyvalent immune fab (ovine)) and DigiFab® (digoxin immune fab (ovine)), please contact:

    Tel: +1 844 293 0007
    Email: crofab@btgplc.com | digifab@btgplc.com

    Further information on ordering CroFab® (crotalidae polyvalent immune fab (ovine)) and DigiFab® (digoxin immune fab (ovine)), including lists of authorised trade distributors, is accessible on the US product websites below:

    CroFab® US website

    DigiFab® US website

    In the US, for orders or any supply-related questions about Voraxaze® (glucarpidase), please contact Voraxaze® Customer Service at:

    Tel: +1 844 293 0007. Available 24 hours/day, operating 365 days/year.

    Further information on ordering Voraxaze®, including trade information, is accessible on the US product webpage below:

    Voraxaze® US webpage

    In Switzerland, for orders or any supply-related questions on DigiFab® (digoxin immune fab (ovine)), please contact:

    Proreo Pharma AG
    Rebgasse 2
    CH-4410 Liestal
    Switzerland
    Tel: +41 61 927 87 77
    Email: info@proreopharma.com

    In all other territories, for general supply-related questions, please contact:

    Email: productsupplies@btgplc.com

    For information on any of our products supplied on a Named Patient basis, please refer to the following webpage:

    Named Patient Supplies

Medical Information Contacts

  • Interventional Medicine

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    For medical information on any of our Interventional Medicine products, please contact:

    Email: medical.services@btgplc.com
    Tel: +1 877 626 9989 (Toll Free)

    To report a suspected adverse event associated with any of our Interventional Oncology products, please contact:

    Email: pharmacovigilance@btgplc.com

    For all global medical information and adverse events on the EkoSonic® Endovascular System, please contact:

    Tel: +1 425 415 3100
    Tel: +1 888 356 7435 (24 Hour Technical Service Helpline)

     

  • Specialty Pharmaceuticals

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    For medical information on any of our Specialty Pharmaceutical products, please contact:

    Email: medical.services@btgplc.com
    Tel : +1 877 377 3784 (24hrs/7days)

    In the US, for emergency medical management of snake envenomation or digoxin toxicity, please contact your local Poison Control Centre:

    American Association of Poison Control Centers
    Tel: +1 800 222 1222

    To report a suspected adverse event associated with any of our Specialty Pharmaceuticals products, please contact:

    United Biosource Corporation
    Email: EUsafety@unitedbiosource.com
    Fax: 0800 24 25 26 27 (toll free) or +41 22 596 44 46

     

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