• What is accessibility and why does it matter?
  To be accessible, a website must be as easy to use and understand for as many visitors as possible, including people with disabilities. Many internet users with disabilities find websites difficult to use simply because of the way they are designed.
   
• How accessible is this website?
  This website has been designed to be as accessible as possible and to be compatible with tools used by people with disabilities to access websites, such as screen readers. We are committed to making our website highly accessible and work continually to improve it.
  
  This website complies with the World Wide Web Consortium's (W3C's) Web Accessibility Initiative (WAI) Level 1 guidelines for accessibility. You can read more about W3C’s WAI here: http://www.w3.org/WAI/.
   
• Can I change font sizes and the colours of the website?
  Yes. This may be useful for you if you have low vision, and need larger fonts or high contrast colours. You can change the font size, style and colour, and choose an alternative colour for links. You can also change background and foreground colours.
  
  These settings are controlled by the Accessibility settings of your web browser.
   
• How can I access the Accessibility settings of my web browser?
  Web browsers now include many accessibility controls and features including zoom funcitonality, as well as supporting plug-in software such as screen readers. For the latest information on the accessibility features of your browser, please follow the appropriate link below:

Internet Explorer 6: http://www.microsoft.com/enable/training/ie6/default.aspx

Internet Explorer 7: http://www.microsoft.com/enable/products/ie7/

Firefox: http://www.mozilla.org/access/features

• Do I have to use a mouse to navigate the BTG website?
  No. You can navigate the website using your keyboard only by following these instructions:

Reading a web page
Use the up and down arrows on your keyboard to scroll up and down the page.

To access top drop-down menu
Press the tab key until the menu you would like to access is highlighted. Press the down arrow on your keyboard to pull the menu down, then press the up and down arrows to choose the page you require. Press enter to navigate to that page.

To access the side menu
Press the tab key until the left hand menu item you would like to access is highlighted. Press the enter key to navigate to that page.

• What formats are downloadable documents provided in?
  Downloadable documents on the BTG site are always provided in Adobe Acrobat format. You will need to install Adobe Acrobat Reader to read these documents, which can be downloaded free of charge by following the link below:
  
  http://www.adobe.com/products/acrobat/readstep2.html
   
• Your site content includes Adobe PDF downloads. Are these accessible?
  Yes. All of our PDF documents are created using Adobe Acrobat 6.0 format or later. These PDF files support accessibility tools. Useful information about services to make Acrobat documents more accessible is provided on Adobe's website:
  
  http://www.adobe.com/accessibility/

If you have any feedback concerning accessibility of our website, please email info@btgplc.com.